Privacy Policy

This Privacy Policy explains the nature, scope, and purpose of the processing of personal data on this website in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

Torben Goldmund
Grenzweg 30
24119 Kronshagen
Germany

Email: management.neurofluff@gmail.com
Phone: +49 171 4886393

2. General Information

Personal data is any data that can be used to personally identify you. We process personal data only in compliance with applicable data protection laws.

3. Data Collected

When visiting this website, technical data such as IP address, browser type, operating system, and access time may be collected automatically.

When placing an order or creating an account, we process:
– Name
– Billing and shipping address
– Email address
– Phone number
– Order details

4. Accounts and Guest Checkout

Orders may be placed via customer accounts or as a guest. Data is processed for contract fulfillment pursuant to Art. 6(1)(b) GDPR.

5. Contact Form

If you contact us via a contact form, the data provided will be used solely to process your request.

6. Newsletter (Klaviyo)

We may use Klaviyo to send newsletters and marketing emails. Subscription is voluntary and based on consent pursuant to Art. 6(1)(a) GDPR. You may unsubscribe at any time.

7. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies. IP anonymization is enabled. Analytics tracking occurs only with your consent.

8. Cookies

This website uses cookies. Essential cookies are required for operation. Optional cookies are used only with your consent.

9. Data Sharing

Personal data is shared only with service providers required for business operations (e.g. payment processors, shipping providers, hosting services). We do not sell personal data.

10. Data Retention

Personal data is retained only as long as necessary for the stated purposes or as required by law.

11. Your Rights

You have the right to access, rectify, erase, restrict processing, data portability, and withdraw consent at any time. You also have the right to lodge a complaint with a supervisory authority.

12. AI-Generated and Adult Content

Product images on this website are AI-generated artworks. Some content may be intended for adults. Personal data processing is independent of content type.

13. Updates

This Privacy Policy may be updated to reflect legal or operational changes.